Comments for Web Hosting Reviews

Comment on SiteGround Review by BestHostsDirectory by Sl

Sl — Sat, 07 Jan 2012 18:27:47 +0000

SiteGround is a wonderful web hosting service! Very comfortable website management, great and affordable pricing and the best thing is the support! The people that support you make you feel like you are part of a big family, The SiteGround Family! Those people can spend hours to assist you with your issues and will do anything to have your problems solved. A day after I joined their service, I recieved a call from SiteGround welcoming me into the service and checking if I need any help! Reccomended for anyone out there that want a website!

Comment on StartLogic Review by BestHostsDirectory.Com by Jo Gee

Jo Gee — Tue, 02 Aug 2011 16:08:59 +0000

I have been a customer for years I went with them because they (had) the best support not any more they are terrible can not understand you and you can not understand them! Can’t get anyone in the US to respond. Spent 3 hours on the phone begging and pleading to speak with a supervisor – we left on hold twice until I finally hung up. Instructions that they e-mailed came up with an error – this is a nightmare!!!!! They owe me money!!!!! Good luck with them I will be moving!!!

Comment on FastDomain Review by BestHostsDirectory.Com by John

John — Thu, 30 Jun 2011 15:09:42 +0000

i do love its 24/7 online contact support

Comment on FatCow Review by BestHostsDirectory.Com by hosting

hosting — Thu, 16 Jun 2011 16:55:34 +0000

Very good article! thank you to the author for it! In it interesting and useful information it is possible often times re-read it! I will advise to read it all friends. It will be very useful at writing of the article. Very much thankful you.

Comment on FatCow Review by BestHostsDirectory.Com by Ella

Ella — Tue, 31 May 2011 17:07:08 +0000

Fatcow is probably one of the worst customer services I have experienced. I just have a domain registerd with them. Fortunately, i dont have site hosting with them. I needed to re-new my domain registration. They:

1. disabled my original account that I had created for domain registration so that i was unable to renew.
2. When i tried to create a new account, the form was expecting a username field and as none was displayed i was unable to put it in. I was unable to create a new account. They had to do this for me.
3. Once i had the account created for me, i added my domain to the account and re-newed. When through the whole process of renewing and making the payment…..

Several days later, my domain expired!!!!!

On the day it expired, i spent several hours on the live chat trying to get a name and number of a HUMAN person that I could talk to regarding my grievace.

Even trying to get the reason why the domain had expired was like drawing blood out of a stone.

Needless to say, I will not be re-newing again with fatcow next year.

Comment on GreenGeeks Review by BestHostsDirectory by Serra

Serra — Sun, 22 May 2011 21:01:06 +0000

I’d like to caution anyone considering Green Geeks. There are plenty of hosts to choose from with reasonable technical stats, and if you are the type of person who occasionally makes a mistake or misunderstands something you’d be better off somewhere else. I have been hosting with them for almost 2 years at this point, and have called in about issues a handfull of times. Not once have I felt good when I got off the phone.

They boast outstanding customer service on their front page, but every phone call leads to an operator saying “I’m sorry, you’ll have to fill out an online ticket. I can not help you over the phone.” More than once, I’ve gotten really condescending answers to my tickets that were not even addressing the real issue. When I had a billing issue and didn’t notice there was a problem for a couple of months, they refused to refund the months of service that I did not use.

I’ll be leaving at the end of my 2 year prepaid term. Although the website has been running smoothly and the price is right, the stress of dealing with this company is not worth it.

Comment on SiteGround Review by BestHostsDirectory by Pablo Ambram

Pablo Ambram — Sun, 20 Feb 2011 23:01:15 +0000

I’m reviewing Siteground after 2 years of my last review (do a Ctrl-F search in this same page to find my other comment).

The quality of the service is still outstanding, never having fallen servers. Except this one time, where I just emailed support and they switched servers for my site and I was running again in under 5 minutes. But overall, I feel the new strategy of capturing customers by charging $9.95 for 1 year hosting has made the tech support quality go way down. Response times are average at most, with so many new customers coming in.

I also found it a bit aggressive having to remind the customers all the time to enter their credit card information.

Hope this helps

Comment on SiteGround Review by BestHostsDirectory by Dennis

Dennis — Sun, 20 Feb 2011 19:28:55 +0000

We are glad to express our delight and gratitude to Siteground staff for their True 99.99% uptime and impeccable support!
It has become a nightmare story – our prior experience with GoDaddy. From 4 minutes to 14 hours of daily down time. We couldn’t bare it anymore and decided to give a chance to Siteground. From hassle-free transfers to final set-up of sites – they do what they promise.
We had overpaid on services and siteground promptly refunded. Every ticket is answers fast and with respect.
Siteground is a good choice…

Comment on FastDomain Review by BestHostsDirectory.Com by Many

Many — Tue, 08 Feb 2011 09:12:09 +0000

I find Fastdomain is reliable as a webhoster. I never had problems with them. The value I get for the money is totally ok. Uptime and problems resolutions is ok as well

Comment on PowWeb Review by BestHostsDirectory.Com by Lao Tse

Lao Tse — Tue, 08 Feb 2011 09:09:51 +0000

These dudes are the best on the planet. Don’t hesitate and give them a try.